Caring for e3 environmental ceramicsteel and ēno™ surfaces

The ēno interactive whiteboard, ēno mini slate, ēno click and ēno flex are built with PolyVision's e3 environmental ceramicsteel™ writing surface to withstand the rigors of everyday use and offer superior writeability and eraseability for years to come. Properly maintaining the surface will keep your board looking like new and never compromise performance.

Suggested dry-erase markers

We recommend solvent-based dry-erase markers (instead of water-based, or “low-odor” dry-erase markers). Low-odor markers take longer to dry and the ink clings more aggressively to ēno's surface, leaving behind a residue.

Three simple steps to clean the dry-erase surface

  1. Wipe board with a clean cloth moistened with a liquid cleanser. 
  2. Rinse with warm, clear water to remove any residue from the cleanser (a very important step).
  3. Wipe dry with a clean cloth.

If your board is used daily, the cleaning should be performed two or three times a week. Repeated cleaning may be required if writing is left on the board for more than two days.

Removing crayon or tape

Crayon and tape can be removed from the e3™. Here’s how:

  1. Dampen a clean, dry cloth with water.
  2. Apply a small amount of non-abrasive cleanser without bleach, onto the cloth. For best results, follow non-abrasive cleaner manufacturer’s instructions found on the product label.
  3. Working in small sections, clean the area using a back-and-forth horizontal motion. Use gentle pressure as if you were cleaning a window.
  4. Wipe off all residues with a dry cloth.
  5. Rinse well with clear water and wipe dry with a clean cloth. (As tempting as it might be, do not skip this step!)

Removing permanent marker

Yes,(thank goodness!) permanent marker can be removed from the e3 surface. A quick and easy way to remove permanent marker from the board's surface is to write over the top of the permanent marker writing with a dry-erase marker and simply erase.

If this doesn’t solve the problem, you may need to resort to a more stringent cleansing:

  1. Moisten a clean, dry cloth with isopropyl alcohol.
  2. Wipe the board in a circular motion to loosen marker residue.
  3. Rinse with clear water and dry the board with a clean cloth.
  4. Repeat these steps as necessary to remove all residue.