eno play FAQs
How do I purchase eno play?
eno play is available from your authorized PolyVision reseller. To find a reseller near you,
read our How to Buy page. Or, in the U.S. call 1-800-620-POLY (7659) and PolyVision Customer Service will assist. In Europe, the Middle East or Africa call +32 (0)89 32 31 30.
What is the model number for eno play?
The model number is eno play 140.
How does eno play ship? How many boxes?
eno play ships in one box with the following contents:
- One amplifier
- Two exciter packs
- One 3.5mm stereo audio cable (25')
- One Power supply (6') with extension cable (9')
- US, EU, UK, South America power adaptors (15amps/125 volts 2.5amps/250 volts)
- 22 AWG stranded connection wire (65.4")
- Six tie wraps
- Mounting brackets/hardware
- One roll of tape
How does PolyVision support eno play after the sale?
- The warranty for the eno play amplifier is five years.
- The warranty for the eno play exciter packs is five years
- In addition to these warranties, there is a full complement of Customer Service parts available from PolyVision or your authorized PolyVision reseller. See your price list for more details.
What PolyVision interactive whiteboards does eno play support?
eno play is sold with or as a retro-fit for the following eno interactive whiteboards:
- eno classic 2610
- eno classic 2810
- eno classic 2615
- eno classic 2815
- eno classic 2610/2810 or eno classic 2615/2815 with all eno one products (i.e. mobile stand, fix wall mount)
What tools are required to install eno play?
No tools are required to install eno play. The amplifier and exciter pack come with pre-installed adhesive tape applied to the bottom of both units. A paper template is included to indicate where the exciter packs install on the eno board.
What do the different colors on the LED on the amplifier mean?
- Green: fully operational
- Yellow: standby mode (power saving mode)
- No LED illuminated: the unit is turned off
How many 3.5mm audio output jacks are located on the eno play amplifier?
Two. One is located on the inside of the amplifier and the other one is on the outside.
Can I use an iPod® or iPad® with eno play?
Yes. Simply plug the 3.5mm audio cable into the jack for your earphones and play any content through the eno play system.
If I am installing the eno play product as a retro-fit to a board already installed, do I need to remove it to install eno play?
Yes. The board has to be removed to install the eno play amplifier and the eno exciter packs. Also, spacers included in the eno play box will need to be installed on the eno bracket to offset the board ¾" from the wall.
Does eno play require power?
Yes. eno play comes with a 24 volt DC power adaptor that can be plugged into any standard outlet.
How do you control the volume with eno play?
Volume can be controlled at the volume controls in the web page/application being used or by the volume control in the operating system.