What is Covered

• PolyVision Interactive Whiteboards, TS and LT Models
• PolyVision Walk-and-Talk™ Presentation Series Interactive Whiteboards
• PolyVision Walk-and-Talk Interactive Panel
• PolyVision Interactive Rear Projection Systems
• PolyVision Interactive Plasma Displays

PolyVision Corporation warrants to the original consumer or other end-user purchaser that this product is free from defects in material and workmanship for a period of two years from the date of purchase and for five years if the product is registered through the PolyVision product registration web page. During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with the same or similar model) at PolyVision’s option, without charge for either parts or repair labor. Shipping costs will apply. Please keep your original sales receipt or delivery invoice for proof of purchase. Without proof of the purchase date, your warranty will be defined as beginning on the date of manufacture, which is recorded by serial number at the factory. This warranty applies only to the first end-user purchaser and only when the product is used in a country for which it is labeled for sale. Some factory-reconditioned parts may be used in the assembly of this whiteboard.

What is Not Covered

1. Any product that is sold or used outside of North America and Europe unless the product was specifically labeled for sale in that country.
2. Any product on which the serial number has been defaced, modified, or removed.
3. Damage, deterioration, or malfunction resulting from, but not limited to:
   • Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
   • Use of unintended writing implements such as (but not limited to) ball point pens, pencils, fountain pens, or non-dry-erase markers.
   • Use of non-approved cleaning materials or solvents.
   • Repair or attempted repair by anyone not authorized by PolyVision.
   • Any damage incurred in shipping.
   • Removal or installation of the product.
   • Any other cause that does not relate to a product defect.
     
4. Cartons, carrying cases, pens, external cabinets, easels, or any accessories used in connection with the product.
5. Removal and/or installation charges.
6. Shipping charges to and from our factory or authorized repair depot.

How to Get Warranty Service
If you experience a problem with this product, contact your local dealer or PolyVision Product Support (800- 620-POLY in the USA, or +32 (0)89 32 31 30 in Europe) to resolve the problem. If the product is diagnosed as being defective, return the product to the original place of purchase. If you are directed to return the product directly to PolyVision, you must obtain a Return Materials Authorization (RMA) number from PolyVision. All products returned to PolyVision must have an RMA number assigned, regardless of reason for return. The RMA number must be clearly marked on the outside of the shipping carton; any unit without an RMA number will be returned to the sender.

Limitation of Damages and Implied Warranties
POLYVISION WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY IN CONFORMITY TO THE POLYVISION DOCUMENTATION AND PUBLISHED SPECIFICATIONS FOR A PERIOD OF TWO YEARS AFTER CONSUMER PURCHASE (FIVE YEARS IF PROPERLY REGISTERED ON THE POLYVISION WEB SITE), PROVIDED IT IS USED IN ACCORDANCE WITH POLYVISION’S USER INSTRUCTIONS. POLYVISION’S SOLE AND EXCLUSIVE LIABILITY, AND YOUR EXCLUSIVE REMEDY, FOR ANY BREACH OF THIS WARRANTY IS THAT, IF THE BREACH IS REPORTED TO POLYVISION IN WRITING WITHIN THE WARRANTY PERIOD, POLYVISION WILL CORRECT THE NONCONFORMITY, EITHER BY CORRECTING THE PRODUCT OR (WHERE APPROPRIATE) DOCUMENTATION; REPLACING THE PRODUCT; OR, WHERE POLYVISION DETERMINES THAT CORRECTION OR REPLACEMENT IS NOT FEASIBLE, REFUNDING THE FEE ACTUALLY PAID FOR THE PRODUCT. NO OTHER REMEDY SHALL BE AVAILABLE TO YOU. EXCEPT AS EXPRESSLY SET FORTH HEREIN, POLYVISION MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. POLYVISION DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. POLYVISION SHALL HAVE NO LIABILITY BEYOND THE OBLIGATIONS SET FORTH ABOVE. IN NO EVENT SHALL POLYVISION BE LIABLE FOR ANY INDIRECT DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE (AND EXPRESSLY INCLUDING LOST PROFITS AND LOSS OF DATA) OR FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THIS PRODUCT UNDER THIS OR RELATED AGREEMENTS, WHICH DAMAGES ARISE OUT OF THE USE OF THE HARDWARE, IRRESPECTIVE OF WHETHER POLYVISION SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES AND IRRESPECTIVE OF THE CAUSE OF DAMAGE, INCLUDING NEGLIGENCE. SOME STATES OR COUNTRIES RESTRICT THE RIGHT TO EXCLUDE CERTAIN WARRANTIES, THEREFORE, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

How State Law Relates to the Warranty
In the USA, this warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PolyVision Corporation products are warranted in accordance with the terms of the applicable PolyVision Corporation limited warranty. Product performance is affected by system configuration. Software, the application, customer data, and operator control of products are considered to be compatible with many systems. The specific suitability of a product for a specific purpose or application must be determined by the customer and is not warranted by PolyVision Corporation.